MoneyPig - An App for Organizing Your Assets

Help user better understand and manage their assets and debts with clear charts and instructional mini games.
Timeline
July 2021 - Oct 2021 | 3 months
Project Type
UX | UI Design
ROLE
Sole Project
Services
Problem Framing, User Research, Ideation, Prototyping
Tools
Figma, Sketch
"
If someone ask me to make a clear description on my own asset, I would have a hard time answering it. Not to mention managing them.
Asset is one of the things that people always need to take care of. But when comes to me, I have no clue on my asset values and not to mention managing them in a good way.

I am curious is it my own problem or it's a pain point for many others. After some research I figured out it's a wide distributing problem and I wanted to see if I can ease the problem as a designer.

MoneyPig is my answer of this question. It's an app that can help user to understand their assets, liabilities and can also provide some advisements when facing financial issues.

*Most of the data comes from researches in China
Discover | Background

Where's your money?

A friend told me a year ago that she wanted to save some money before investing in stocks. Eventually, I found out that she hadn't put into action yet and she said she couldn't save money. Digging a little deeper, her monthly income was spent on rent, food and some small satisfying consumption.
I am curious, is it a common issue among the younger generation?

Debts, savings and consumerism

Consumerism is guiding most of our behaviours, especially in the younger generations. Millennials are often referred to as the “instant-gratification generation,” with high expectations for their professional and personal lives. They are satisfied with rational or irrational consumptions and very used to consume in advance. Besides, financial products like credit cards and loans through electronic gadgets without thresholds accelerate these behaviours. It's not surprising that the liability ratio among younger generations is hitting a higher level.

Debt to income ratio

Sadly, statistic about Millennials is that they are, on average, holding more debt than their forebears. According to a Statistics Canada resource, in 1999, young Gen-Xers had a 125% debt-to-income ratio, while Millennials in 2016 had a 216% debt-to-income ratio.

Savings

A recent survey conducted by Bank of America found that 73% of millennials are actively saving money and more than half (59%) have $15,000 or more in savings.

Define | Understand

Generation Z

Generation Z have strong characteristics on their value, consumption view and consumption tendency.

Talk to Generation Z

After the research and interviews, it's not hard to find out that generation Z are more willing to spend money no matter if they earn it or loan it. From the money saving perspective, most of them don't have a clear plan on savings. Due to the lack of the overall perspective of their earning ability and spending habits, generation Z have no idea on the risk they might be facing in the future.

Macroscopic Analysis on the Problem

I believed that the younger generations won't build up a spending mind at the very beginning and we should look into the problem in a wider perspective. And human behaviour is highly affected by the environment. So, what turns our society into a spending-driven society?

Profit-driven

The huge benefits of asset securitization have led to many capitals advocating consumerism

Demand creation

Business decision like planned obsolescence, custom-tailored production and advocating personalization are all creating demand, physically and mentally.

“Poorness”

This refers to a single way of getting income, basically exchanging labor and time to money, and there are no other ancillary revenue. (Mainly in Asia)

Design Insight

Visualize the income

Organize assets and liabilities

Visualize the number can help user have a better understanding on their income

Organize one's assets and liabilities into one platform

Analyze the consumption structure

"Expect" the future

One should have a better understanding on what they buy

Show what to be expected in the coming months and years, including income and debts

Develop | Solution concept

Ideations

Preliminary Wireframing & User flow

User Testing & Feedback

In order to test the usability of the mock-ups and the interactive prototype, I conducted 2 rounds of user testing. The testing group is highly overlap with the target users. The first round was tested with the paper prototype with 10 users and the second round with the interactive prototype with 12 users. The tests were focusing on 2 main areas: 

1. How well the user understand the function without explanations 
2. After telling the user what they should do, how soon they can finish it and how is the accuracy

Production

MoneyPig is an app that aims to provide a convenient and clear service to users, for them to have a better understanding on their assets, debts, consumption habits and and risk resistance capacity. It's formed by four parts: assets to keep monitoring one'e assets and debts status; "de-risk" to test one's ability on pooling risk; community to provide extra information on financial suggestions or asset allocation; and profile to showcase the overall condition of the user.

Reflection, takeaways and next steps

  • Spent the majority of the time framing the problem, understanding user pain points and mapping out the possible design direction compared to focus all on design.
  • Didn't have time to finish more high fidelity user testings and generate further iterations basing on the testings, as well as develop other variations such as dark mode.
  • In the future testings, I would love to monitor metrics such as hot-zone of clicking and staying, user satisfaction, and other in-app feedback.

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