Roughly about me 🐄

My name is Ziying, but prefer calling by Milk. I'm a user experience | product designer located in Toronto. I'm a well-trained foodie, explorer, and a level 10 animal crossing lover.

I have a positive mindset when facing obstacle in my life and enjoy creating things that will bring happiness to others. I'm currently passionate about developing my own digital world by 3d modelling and putting all the things I loved together.

Work experience

GÜDE CO Design (for Tripular)

UI/UX Designer - Internship
Oct. 2020 - Apr. 2021

I provided an end-to-end UX consultation for Tripular, a tech start-up client in the tourism industry, and arrived at an MVP within 5 months. I focused on an extensible UI/UX design strategy for the brand and was in charge of language visualization, UX optimization, and seamless communication with software engineers.

Travelseekr

User Experience Designer - Internship
Jan. 2020 - Apr. 2020

I provided user experience research for Travelseekr, a mobile app designed for business travelers, to help the company sharpen its core competencies, improve brand recognition, and promote user engagement. I focused on user research that included feedback analysis, focus group studies, and competitive analysis. I provided interactive prototypes in Adobe XD to demonstrate the redesigned user interface, user journey, and personalization features.

Norwegian Institute for Air Research

Product Design Team Leader - Research
Nov. 2019 - Dec. 2019

I led an institutional research project for Norwegian Institute for Air Research and designed campaigns to promote awareness of air quality and pollution in Norway. I coached a 7-person lowerclassmen group in the Institute to adopt design thinking to develop products, experiences, and public policies. I co-designed a “Bysykkel” (Smart City Bike) program that uses smart bikes as a medium to encourage alternative transportation methods and inform air quality through sensors.

Hangzhou Dolo Network & Technology Co.

Interaction Designer - Internship
May 2019 - Aug. 2019

I assisted Dolo, a Chinese game development firm, to conduct market and user research for its mobile games. I identified user pain points, market trends, and engineering defects. I supported product research in strategic design making and usability studies to inform business roadmap and strategic alignment.

Besides from design, my life is fulfill with...

Building LEGOS

Travelling

Enjoying Games

- To know more about me -

- Click here for the resume -

Milk Fan -

UX / Interaction Designer